Restrict Task Reopening to Assigned Team

Journey administrators can now configure a setting in Journey Builder that restricts task reopening to users who belong to the team assigned to that task. When enabled, users outside the assigned team cannot reopen a task, ensuring the responsible team retains control over their assigned work.

The new toggle, "Restrict task reopening to assigned team", is available in the Journey Configuration panel (accessed via the cog icon on the Journey page). It is disabled by default, preserving existing reopen behaviour. When enabled, any user who does not belong to the team assigned to a task will be prevented from reopening it. Tasks with no assigned team are unaffected by this restriction.

User Guide Reference: Configuring Journeys